What support to expect in Unmanaged VPS:
Billing Questions
Root password resets
Reverse DNS assignment
The physical server that hosts your VPS - Power, Ping, Hardware, Uptime, and Performance
The VPSLink Server Control Center
Configuration changes that must be set outside of your server, like hostname and resolver configuration
Access problems such as inability to login via SSH - we will troubleshoot until we are able to login
What support not to expect
Issues related to the performance or uptime of an individual VPS account or application.
Installing applications not available in the control panel or OS Initial installation.
Troubleshooting or configuring any software.
General help with Unix or server applications.
3rd-party control panel installation, configuration, or troubleshooting.
Any Hosting issue.
