Hurricane Helene Affecting US East Coast Services
Our server was down. We had unable to contact with all clients of PHL - server Cpanel Hosting. Because our support portal also situated in the same server. This email is to address the ongoing outage affecting services at our US East Coast facility in Lenoir, NC. While there are no additional updates beyond those available on our status page, we wanted to provide more context and information regarding the incident. In our 13+ years of business, this is the first time we’ve encountered an outage of this scale.Hurricane Helene, a Category 4 storm, made landfall on the east coast of the US on Sept. 26, 2024, at 11:10 p.m. EDT. The storm has caused widespread disruption across Florida, Georgia, and the Carolinas. The City of Lenoir, NC, where our East Coast facility is located, issued the following advisory:Finally, our thoughts and prayers are with everyone impacted by this catastrophic event, and we deeply appreciate the tireless efforts of those working to restore power and essential services.Thank you for your patience and understanding.- Wisodm Web N Soft
Monday, September 30, 2024
